SHIPPING
Post Office Special Delivery Service. Insured up to £2500 within the UK.
RETURNS AND EXCHANGE
I hope that you will be delighted with your jewellery.
All items excluding made-to-order and bespoke commissions can be exchanged free of charge (excluding postage) for another item or a credit note.
Alternatively, we will refund a sale if it is returned to me in perfect condition.
The piece must be returned to us within 7 days of the original purchase. Returned pieces must be in original condition, unworn, with a purchase receipt and original packaging.
To return a purchase, please contact studio@aniajewellery.com
BESPOKE COMMISSIONS
Each piece is individually hand-made just for you. Due to the nature of designing and making a bespoke piece returns are not possible.
Ania’s Jewellery does not accept any responsibility for any items lost, stolen or damaged in the post while returning. I recommend that UK items be sent by insured special delivery, and international items be sent using a secure and fully tracked service.
If you have any questions, please drop me a message: studio@aniajewellery.com